Cookie Policy
This page explains how FastSpring (referred to in this document as “FastSpring”, “we”, or “our”) uses cookies and similar technologies on our website and Ecommerce Engine (fastspring.com, or various subdomains of fastspring.com, referred to as “the website” or “the Ecommerce Engine”) It lists cookies that are or may be set in your web browser when visiting the website, why we use these cookies, and your rights and options in controlling the use of the cookies.
What Are Cookies?
Cookies are small snippets of text that are placed on your device when you visit a website. Cookies are widely used by websites around the world in order to make their websites work, or to work more efficiently, or to report on the success of advertising initiatives, or to serve ads that users may actually be interested in.
Cookies set by the website owner (in this case, FastSpring) are called “first party”. Cookies set by parties other than the website owner are “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website – for example, if you click a paid advertisement served by Google, a Google cookie may help us determine the effectiveness of said advertisement. Or if you visit fastspring.com and later navigate to LinkedIn, a LinkedIn cookie may help us serve advertisements to you on that platform.
Why Does FastSpring Use Cookies?
Some cookies are required for technical reasons in order for the website to operate; we refer to these as “strictly necessary” cookies. For example, if you opt out of a certain category of cookie, we need to remember that preference, with a cookie.
Other cookies may be considered “functional”, such as those that power our website chat feature.
Strictly Necessary Cookies
Strictly necessary cookies are required for our website to function properly and to provide users with a functional and elegant experience. As a result, you may not opt-out of this category of cookie. Information about how to block all cookies from loading in your browser can be found here: https://www.cookiesandyou.com/disable-cookies/; however, this is not recommended, as it will break many web experiences. We utilize the following strictly necessary cookies.
OptanonConsent, OptanonAlertBoxClosed
Set By:
FastSpring
Party:
1st
This cookie is set by our cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the user’s browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.
_fsref
Set By:
FastSpring
Party:
1st
This cookie is set by FastSpring when a visitor lands on fastspring.com. It stores information about the original referrer or source of the session, if one can be found. This information is strictly used to provide better content for users who are looking for support (for example, they arrive on the site from a support link) versus users who may want to sign up for FastSpring, or who are existing FastSpring customers and want to access the app. It does not access or store any personal information and is not accessible to any third parties.
fsab_*, classic-warning
Set By:
FastSpring
Party:
1st
If you close the top announcement bar on a page of fastspring.com, or visit our documentation pages about our Classic platform, these cookies save your preferences for hiding or showing certain notification elements. It does not collect or store any personal information.
AWSELB, AWSELBCORS
Set By:
Amazon Web Services
Party:
3rd
AWSELB stands for Amazon Web Services Elastic Load Balancer, AWSELBCORS stands for Amazon Web Services Elastic Load Balancer Cross Origin Resource Sharing. Various web services may use this cookie to ensure that the same server is used for multiple requests. It does not access personal information and is purely technical in nature.
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__cf_bm
Set By:
CloudFlare
Party:
3rd
The __cf_bm cookie is a cookie necessary to support CloudFlare Bot Management. As part of CloudFlare’s bot management service, this cookie helps manage incoming traffic that matches criteria associated with automated web crawlers and illegitimate traffic.
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__cfduid
Set By:
CloudFlare
Party:
3rd
Cookie associated with sites using CloudFlare, used to speed up page load times. It does not contain any user identification information.
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ARRAfinity
Set By:
Bizible
Party:
3rd
This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.
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BIGipServerab31web-nginx-app_https
Set By:
F5
Party:
3rd
This cookie name is associated with the BIG-IP product suite from company F5. Usually associated with managing sessions on load-balanced servers, to ensure user requests are routed consistently to the correct server. The common root is BIGipServer most commonly followed by a domain name, usually the one that it is hosted on, but not always.
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NID
Set By:
Google
Party:
3rd
The NID cookie is set when Google Recaptcha is enabled. Google Recaptcha helps protect websites from fraudulent traffic. We rely on this data to protect our website from malicious crawlers, bots, and scrapers, and as such, it is not eligible to be disabled.
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Functional Cookies
Functional cookies support the features and user interface that you, the user, experience while browsing our website. For example, these cookies may be used when displaying our online chat feature, or anonymously analyzing site usage with metrics such as what pages get the most visits or which navigation links are clicked on most frequently. You may opt out of Functional Cookies, but some elements of our website may not function properly.
gclid
Set By:
FastSpring
Party:
1st
This cookie is set if you click on a paid ad that was served by Google. It is only used to report on performance of our advertising efforts, and is not used for targeted advertising.
_ga, _gid, _gat, _gat_gtag_UA_*
Set By:
Google Analytics
Party:
3rd
Used by Google Analytics to track website performance. Also used to limit the number of hits and events being sent to Google Analytics API. Google Analytics does not store personally identifiable information, and anonymizes IP addresses for added security.
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_biz_uid, _biz_sid, _biz_flagsA, _biz_nA, _biz_dfsA, _biz_pendingA
Set By:
Bizible
Party:
3rd
These cookies record attribution data for marketing initiatives. They help us monitor performance of our marketing efforts.
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_mkto_trk
Set By:
Marketo
Party:
3rd
Marketo uses cookies to help personalize the website for identified FastSpring users and potential customers (also referred to as “prospects” or “leads”). This data is not sold or shared with third parties.
DFTT_END_USER_PREV_BOOTSTRAPPED, driftt_aid, driftt_sid, dc
Set By:
Drift
Party:
3rd
These cookies are used by Drift, a service that provides our on-site chat feature. They help set preferences (for example, if you engage with or close out the chat)
_BUID
Set By:
Bizible
Party:
3rd
Media Partner Cookies
These cookies are used to track the performance of FastSpring’s advertising efforts, and to improve the accuracy of ads that we place on external websites. For example, if you visit fastspring.com and then leave, a cookie may be used to show you an ad promoting FastSpring’s services on external websites. You may opt-out of these cookies by disabling the Media Partner cookie category in the preference center. We utilize the following media partner cookies.
lissc, lang, li_sugr, lidc, U, bscookie, bcookie, UserMatchHistory, li_oatml, liap, guid
Set By:
LinkedIn
Party:
3rd
These cookies may be set if the LinkedIn Partners tracking snippet is enabled. Data from this cookie is used to measure the effectiveness of our LinkedIn advertising, as well as tailor ads and paid content on LinkedIn.com. This cookie is disabled if you opt-out of the Media Partners cookie category.
IDE, DSID
Set By:
Google Ads
Party:
3rd
Google Ads may set cookies to make advertising more engaging to users and more valuable to publishers and advertisers. Some common applications of cookies are to select advertising based on what is relevant to a user; to improve reporting on campaign performance; and to avoid showing ads the user has already seen.
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_uetsid, _uetvid
Set By:
Bing Ads
Party:
3rd
This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site.
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__pdst
Set By:
Podsights
Party:
3rd
Podsights is an analytics tool to help us determine if our sponsorships and advertising on various podcasts are driving traffic and engagement on our website.
Modifying Your Cookie Preferences
When you visit fastspring.com, and we cannot determine previously set cookie preferences, we will present a cookie opt-in or opt-out banner at the lower left portion of the browser window. You may also modify your cookie preferences by clicking here.
Contact Us
If you have any questions about our use of cookies or our privacy practices, you
can find the most up-to-date contact information in our Privacy Statement located here.
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